Shipping

Orders are shipped with Australia Post and are typically packed and dispatched as soon as possible after your order is received. Online orders are processed and shipped from Brisbane, Australia.

Tracking

Once your order is processed, we'll send you an email with your tracking information.
Can't locate your tracking number? Reach out to us at info@sheetmasks.com.au with any questions — our team are here to help you.


Lost or damaged goods

If your order is lost or damaged in transit, please contact us at info@sheetmasks.com.au. If you have not received your order within 3 working days of dispatch, please get in touch so we can assist you.

Need help with your order?

If you’ve got a question that we haven’t covered with the above information, email us at info@sheetmasks.com.au and we will be more than happy to help.